What to Expect As An Agent

 

• Taking pledge drive calls for various non-profit organizations

• No donation solicitation, you will process the payments via incoming calls

• Provide consistent, high-quality support to all callers

• Document all calls, detailed resolution, and follow-up to actions 

• 24/7 Schedule Availability

 

Capabilities of Top Performing Agents for this Program

• Minimum 6 months formal telephone experience, preferably call center related

• Must be able to type 40 WPM or higher

• Must be self-directed and self-motivated

• Excellent written and verbal communication skills
• Strong listening skills   

• Able to complete certification within 10 days or less   

 

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:
Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.
64 GB total Hard Drive or higher. 
4 GB of RAM or better
USB VoIP Headset.
Windows 10 or 11
Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload
 
 

Available Hours

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Sunday – Saturday 6:00 AM – 12:00 AM EST 

Client requests agents service 20 hours per week, 5 hours Sat and/or Sun

 

Starting Pay: $15.00 per hour (Specific details apply)